DISQUS

The Disqus Blog: Users being redirected to disqus.com after commenting

  • Giannii · 5 months ago
    Can you walk me through the process and send an email to help@disqus.com

    Giannii
    DISQUS
    Community Manager
    help@disqus.com
    http://twitter.com/giannii

    On Sun, Jun 7, 2009 at 12:59 PM,
  • vbmark · 5 months ago
    Hello,

    Thank you for replying, I was just about to uninstall this plugin. I sent an email to help@disqus.com about 4 hours ago so you should see my ticket in there.

    You can enter a comment here to test with: http://newsrant.vbmark.com

    You will see the redirection after you post.

    Thanks
  • vbmark · 5 months ago
    I turned off Facebook Connect and I am still being redircted to your site after I enter a comment.

    What else can I try?
  • Giannii · 5 months ago
    Can you email me the steps that you are taking at help@disqus.com. I
    have not been able to recreate your situation.

    Giannii
    DISQUS
    Community Manager
    help@disqus.com
    http://twitter.com/giannii


    On Mon, Jun 8, 2009 at 4:26 PM,
  • vbmark · 5 months ago
    Ok, I just found out that the problem does not happen in Internet Explorer,
    only in Firefox.
  • Rafa · 5 months ago
    I have the same problem: Disqus redirects to my Disqus Community page after posting a comment. I've been looking also for this behavior through getsatisfaction feedback (for Disqus) forum and I've found the possible solution, but it doesn't apply to my site.
  • vbmark · 5 months ago
    Ok, I just found out that the problem does not happen in Internet Explorer, only in Firefox.
  • vbmark · 5 months ago
    Can you tell me why Firefox is doing this?

    Thanks
  • Giannii · 4 months ago
    I've not been able to recreate the issue, what version of firefox are you using?

    Giannii
    DISQUS
    Community Manager
    help@disqus.com
    http://twitter.com/giannii


    On Wed, Jun 10, 2009 at 5:32 AM,
  • vbmark · 4 months ago
    This seems to happen on some computers using Firefox and not others. I'm
    using version 3.0.10.

    How can I troubleshot this?

    Thanks!
  • Giannii · 4 months ago
    I would deactivate any plugins you have on the browsers. I've tested
    this on both mac and pc from firefox 2-3 safari, ie, and chrome. I
    have not been able to recreate the issue. =/

    Giannii
    DISQUS
    Community Manager
    help@disqus.com
    http://twitter.com/giannii


    On Thu, Jun 11, 2009 at 6:09 AM,
  • vbmark · 4 months ago
    Ah, a plug-in. Yeah, I bet that's it.

    Thank you for your awesome help, diligence, follow up, and hard work!
  • vbmark · 4 months ago
    3.0.10