The Disqus Blog - Latest Comments in Missing Comments

Re: Missing Comments

EvertonB — Sun, 23 Aug 2009 11:58:35 -0000

Hi Giannii

Seems like you're a busy guy reading all the threads. I've just sent you the exports for my 4 blogs as I'm having the same problem. Thanks in advance for the import.

Two separate question.

- will the disqus comments show in my site feed?
- my 'people' widget is showing no info? Does it only apply to comments since activation? It's not working for those either though...

Thanks

EB

Regards

EB

Re: Missing Comments

kmooney — Thu, 06 Aug 2009 18:53:08 -0000

I set up disqus and while beneath my posts, it says "Comments(view)" when I click on it, nothing happens, therefore no one can comment. What is the problem? I pasted all the proper disqus codes in the customize section of my tumblr. Please help!

Re: Missing Comments

giannii — Mon, 25 May 2009 15:26:10 -0000

Got your email and I will send you instructions.

Giannii
DISQUS
Community Manager
help@disqus.com
http://twitter.com/giannii

Re: Missing Comments

jcmendez — Sun, 24 May 2009 22:38:49 -0000

Giannii - I don't get any errors. Simply, some messages don't get imported so when I activate the use of disqus comments on the website, these are simply not visible. Thank you for your offer of manually import them. Please let me know what you want me to send you

Thanks!

JC

Re: Missing Comments

giannii — Fri, 08 May 2009 19:52:34 -0000

Follow these instructions and email me the export file. I will do it
manually for ya. =)

http://wiki.disqus.net/ExportWordPressComments

Giannii
DISQUS
Community Manager
help@disqus.com
http://twitter.com/giannii

Re: Missing Comments

gamerwok — Fri, 08 May 2009 19:33:13 -0000

Yes I have, twice actually. The second import it brought one of the missing comments but the second one is still outstanding. I've deactivated disqus for now and wordpress comments are fine.

Re: Missing Comments

giannii — Fri, 08 May 2009 17:44:28 -0000

Email that export so I can take a look.

Giannii
DISQUS
Community Manager
help@disqus.com
http://twitter.com/giannii

Re: Missing Comments

AlienRedrum — Fri, 08 May 2009 17:34:32 -0000

Oh hell, it's only 3 comments, so no worries. I'll worry if it becomes bigger, but it's cool that y'all are aware of it.

Much thanks for the offer, though! But no need to work on a Friday afternoon for three comments. :)

One thing of note (if it helps):

I've unapproved and reapproved the three comments to no avail. I will get an email from wordpress notifying me that I have a new comment from these three difficult ones when I unapprove/reapprove, but not an email from disqus (which I usually get).

It appears that the comments are bypassing disqus altogether.

Now, if you want the export file fro troubleshooting, I will definitely throw it your way, but, like I said, I don't need it done for three comments. :)

Thanks again!!

Re: Missing Comments

giannii — Fri, 08 May 2009 17:26:24 -0000

Re: Missing Comments

AlienRedrum — Fri, 08 May 2009 16:53:23 -0000

Yep, twice.

The thing is there are three comments on my latest blog post that show up on the dashboard of wordpress, but in the disqus comments section (in the admin side), they don't show up at all.

It's odd.

Re: Missing Comments

giannii — Fri, 08 May 2009 16:16:29 -0000

Have you tried an import? http://wiki.disqus.net/ImportWordPressComments

Giannii
DISQUS
Community Manager
help@disqus.com
http://twitter.com/giannii

Re: Missing Comments

giannii — Fri, 08 May 2009 16:16:28 -0000

Have you tried an import? http://wiki.disqus.net/ImportWordPressComments

Giannii
DISQUS
Community Manager
help@disqus.com
http://twitter.com/giannii

Re: Missing Comments

giannii — Fri, 08 May 2009 16:16:25 -0000

Are you getting any errors? I can manually import your comments for you.

Giannii
DISQUS
Community Manager
help@disqus.com
http://twitter.com/giannii

Re: Missing Comments

AlienRedrum — Thu, 07 May 2009 22:00:51 -0000

Same thing happening on my blog.

Re: Missing Comments

gamerwok — Thu, 07 May 2009 14:24:00 -0000

Same thing happening on my post here: http://www.gamerwok.com/archives/3175

Was working fine for posts on other threads but this latest post isn't showing the comments WP actually sees.

Re: Missing Comments

jcmendez — Mon, 20 Apr 2009 00:21:18 -0000

@giannii

No avail to solving the issue of missing comments. I tried creating and deleting the disqus site definition... Nothing, when I reimport imports less comments than the ones I have on Wordpress. Any ideas?

JC

Re: Missing Comments

jcmendez — Thu, 09 Apr 2009 22:50:55 -0000

Having the same problem... http://8020world.com/jcmendez/2009/04/geeky-stu...

Any news on how to solve it?

Re: Missing Comments

Sketchee — Mon, 06 Apr 2009 17:56:26 -0000

The issue continues for me also, Disqus when enabled doesn't show most of my comments. Re-importing was no help. It seems like that aspect of this thread is being glosses over (worked on behind the scenes I hope). Until then, I have disqus disabled =(

Re: Missing Comments

otoaksesuar — Mon, 06 Apr 2009 10:36:20 -0000

http://www.demirciogluoto.com
oto aksesuar
Thanks

Re: Missing Comments

jascanio — Fri, 03 Apr 2009 16:57:48 -0000

Back to the original issue, however...as I stated above, while most of my comments are displaying, I am getting random new comments that show up in my Wordpress database but NOT on DISQUS.

Example: my Wordpress backend is telling me that I have a comment at this address: http://www.terracurve.com/2009/03/30/am-i-an-ea...

It is, in fact, an actual comment from a regular reader. I can see the comment on the page if I disable DISQUS. The comment does not show up on the page with DISQUS enabled, nor does it show up on the DISQUS community page.

I tried re-importing my comments, but that did not work either.

Help!

Re: Missing Comments

giannii — Wed, 25 Mar 2009 18:55:38 -0000

We're aware of the facebook avatar issue and working to fix it. All of the
widgets take 15 minutes to refresh.
Giannii
DISQUS
Community Manager
help@disqus.com
http://twitter.com/giannii

Re: Missing Comments

jascanio — Tue, 24 Mar 2009 22:29:34 -0000

Ok...looks like the comments are now showing up in the Recent Comments widget again...however...as before, the avatar for Facebook comments in the widget is not displaying the user's photo!

Also, shouldn't the link to the Facebook user's name point to the user's Facebook account, NOT a Disqus page like http://disqus.com/people/facebook-19607018/ ?

Re: Missing Comments

jascanio — Tue, 24 Mar 2009 22:08:34 -0000

My site is www.TerraCurve.com - the Recent Comments are visible in the right sidebar. And actually, now all of a sudden ALL Facebook comments are no longer showing up in the recent comments widget!!! It was just the avatars not displaying, now the comments themselves seem to have disappeared! What happened?

Re: Missing Comments

giannii — Sat, 21 Mar 2009 12:12:13 -0000

Which site are they not showing up on? I will take a look.
Giannii
DISQUS
Community Manager
help@disqus.com
http://twitter.com/giannii

Re: Missing Comments

jascanio — Sat, 21 Mar 2009 08:44:23 -0000

Facebook avatars do NOT show up in the recent comments widget.