DISQUS

The Disqus Blog: Issues this Morning: What, Why, and What-now

  • daddyjason · 1 year ago
    I'm as impressed with your explanation as I have been your quick responses to questions posed. It's good to hear you guys have the situation firmly in hand.
  • playitcool · 1 year ago
    Dear Disqus,

    Thank you for not sucking.
  • dj paine · 1 year ago
    ditto!
  • Phil Glockner · 1 year ago
    I'm still sticking with you guys, for many reasons including the hopes that, one day, I will get a T-Shirt.
    By the way, MintCache looks sweet.
  • Clint · 1 year ago
    These things happen. Thanks for figuring it out and working on it so it's less likely to happen again. And thanks for replying to my email.

    How come J. Phil gets a T-Shirt? ;-)
  • Zuffox · 1 year ago
    Since Daniel is too nice to say it, I will:

    Remember it's only beta, and that Disqus has just recently started.

    And a good beta at that.
  • bhellman1 · 1 year ago
    Nice job communicating the situation. I have confidence that your team will take the necessary steps to prevent this from happening again.
  • Mike Olbinski · 1 year ago
    Thanks for the explanation, from a very near-future customer :)
  • TrishaLyn · 1 year ago
    Awesome, thanks for the recap & reassurances!
  • Mike Olbinski · 1 year ago
    Thanks for the explanation, from a very near-future customer :)
  • Nico Lumma · 1 year ago
    next time you have a problem like this, just twitter about it. haha.
  • mathewi · 1 year ago
    Thanks, Daniel.
  • bhellman1 · 1 year ago
    Nice job communicating the situation. I have confidence that your team will take the necessary steps to prevent this from happening again.
  • TrishaLyn · 1 year ago
    Awesome, thanks for the recap & reassurances!
  • Tom_Fishman · 1 year ago
    Great job getting back up and running quickly guys, and thanks for the communication!
  • Tom_Fishman · 1 year ago
    Sorry, that was me above. :)
  • Nico Lumma · 1 year ago
    next time you have a problem like this, just twitter about it. haha.
  • David Cintron · 1 year ago
    You're still cool with me Disqus!
  • mathewi · 1 year ago
    Thanks, Daniel.
  • playitcool · 1 year ago
    Dear Disqus,

    Thank you for not sucking.
  • Tom_Fishman · 1 year ago
    Great job getting back up and running quickly guys, and thanks for the communication!
  • Tom_Fishman · 1 year ago
    Sorry, that was me above. :)
  • jyoseph · 1 year ago
    Mighty fine job guys, good look!
  • jyoseph · 1 year ago
    Mighty fine job guys, good look!
  • Matt Parker · 1 year ago
    Disqus is doing a great job, I totally understand and sympathize with your scaling delimma. In fact, please keep us informed about your solutions; scaling is a common problem and a lot of us would like to learn more about how different products deal with it.
  • Duncan Riley · 1 year ago
    Question: does the API plugin revert to standard WP comments when Disqus is down? I ask only because all of a sudden I've got WP comments again on new posts, and I haven't touched the plugin?
  • Daniel Ha · 1 year ago
    Hi Duncan -- could you show me where this happened? I don't see a case of this on Inquisitr.com after a cursory glance.

    In the case of Disqus not being responsive, WP comments do appear. We'd like to handle this more gracefully with Version 2, consolidating comments from both systems when possible.
  • vimoh · 1 year ago
    I have seen this happen on blogger too. Had to disable comments completely to take care of it.
  • Amit · 1 year ago
    Just wanted to make sure as to how the comments appear.
  • sean808080 · 1 year ago
    thanks for the quick turnaround and detailed explanation. fwiw, i'm keeping my disqus comments.
  • Matt Parker · 1 year ago
    Disqus is doing a great job, I totally understand and sympathize with your scaling delimma. In fact, please keep us informed about your solutions; scaling is a common problem and a lot of us would like to learn more about how different products deal with it.
  • Thomas Pham · 1 year ago
    Good to hear the update. Cheers @Niclas, and his comment.
  • Thomas Pham · 1 year ago
    Good to hear the update. Cheers @Niclas, and his comment.
  • JC John Sese Cuneta (謝施洗) · 1 year ago
    Hi, personally, when I first joined I already expected downtimes. I've already thought about well, what you've explained. It's almost impossible not to experience those spikes and not to cause downtimes especially for a service like yours (which is growing exponentially), and a startup.

    I'd be afraid if you don't experience that :p you know what I mean? hehe.
  • Scott-O-Rama · 1 year ago
    Excellent communication! More business could take a lesson from you.
  • ijohn · 1 year ago
    Excellent Communication Guys! Keep it up!
  • Scott-O-Rama · 1 year ago
    Excellent communication! More business could take a lesson from you.
  • ijohn · 1 year ago
    Excellent Communication Guys! Keep it up!
  • vimoh · 1 year ago
    I have seen this happen on blogger too. Had to disable comments completely to take care of it.
  • Amit · 1 year ago
    Just wanted to make sure as to how the comments appear.
  • dj paine · 1 year ago
    ditto!
  • warsaw · 1 year ago
    good
  • warsaw · 1 year ago
    good
  • linda999 · 1 year ago
  • linda999 · 1 year ago
  • linda999 · 1 year ago
  • pinaybusby · 1 year ago
    Dear Disqus,

    Thank you for the very useful commenting system you've made.
  • pinaybusby · 1 year ago
    Dear Disqus,

    Thank you for the very useful commenting system you've made.
  • wallace530 · 7 months ago
    great post sir..
    thanks for sharing. really helped a lot here.
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