DISQUS

The Disqus Blog: Downtime

  • Fashion Shop · 1 year ago
    Backend processes need to be managed constantly. This may lead to a serious problem because many sites depend on disqus for commenting. Hope it is a good lesson learnt.
  • Wap Advertising · 1 year ago
    The systems' kind of robust here. Good job in maintaining it.
  • Online Cricket Games · 1 year ago
    You managed to get it up in 25 minutes. Real commitment.
  • AnotherGuy · 1 year ago
    Have you found any solutions that will prevent this from occurring in the future?
  • sharon_elin · 1 year ago
    someone commented on my blog post through Disqus and I received notification via email (from wordpress), but their comment is not visible on my blog AND it is not on my Disqus account!

    Please investigate and let me know what is wrong. I know the person who commented, so I will ask him to go back and comment in the usual way, without using Disqus.

    sharonelin@comcast.net
  • Devin Best · 1 year ago
    This is a pretty big concern, now that I think about it. Does Disqus and my WordPress blog stay synchronized? Or is that a manual operation?

    It's scary to realize that an important part of my online business entity--my comment system--is completely dependent upon an outside vendor. I had reconciled myself to accepting the risks associated with that circumstance, and then this outage occurred.

    I'm paying attention to this as I assess whether or not the benefits of your service outweigh the real-world-demonstrated risks.

    Thank you for your transparency on this issue. I would have appreciated an email or alert or something telling me the system was down. I'm now following you on twitter, so maybe that will help.
  • Daniel Ha · 1 year ago
    It's a huge concern, Devin, and we know it.

    Does Disqus and my WordPress blog stay synchronized? Or is that a manual operation?

    This is automatic once you've finished the install process.

    We are increasingly making Disqus a risk-free service to try. As with most hosted services (Gmail, blog platforms), you rely on us daily. We never forget that.
  • Devin Best · 1 year ago
    Daniel,

    Thanks for the prompt reply. Great customer service! <twittering...>

    So, to affirm what you've said, since I completed the install process, WP
    comments and Disqus comments remain synchronized?

    Such that, if Disqus is offline for whatever reason, people will still be
    able to comment AND read comments on my blog?

    If that's the case, I don't have much to worry about.

    Thanks.
  • Daniel Ha · 1 year ago
    Yup, this is the case.
  • JC John Sese Cuneta (謝施洗) · 1 year ago
    I really hope to see a Disqus plugin for b2evolution similar to the new Wordpress plugin T_T. If only I know enough PHP *sigh*.
  • shafi · 1 year ago
    this is a test
  • energywise · 1 year ago
    No doubt a system-wide new integration can be a challenge. I do hope you get all the wrinkles ironed out.

    Also, please consider offering a guide for newbies that explains the account creation and meaning of the different settings.

    I thank you!
  • Daniel Ha · 1 year ago
    Absolutely on the way. :)
  • btoc007 · 1 year ago
    how often do outages happen? do you have some history
  • Free PS3 · 1 year ago
    Yeah, the Disqus system hardly ever goes down. Nice job guys!
  • Max · 1 year ago
    Thanks for the hard work!
  • Italian Restaurant · 1 year ago
    Very efficient ! Solve the problem within a short time . Keep it up ! Great website.
  • Italian Fine Dining · 11 months ago
    Important thing is go into damage control mode and ensure that such thing do not happen again.