DISQUS

The Disqus Blog: Can't change information in my Account

  • Giannii · 1 year ago
    We are looking into the issue and I will get back to you once it is resolved.

    Giannii
    Community Manager
  • Rob Boek · 1 year ago
    I'm experiencing the same thing.
  • Eric Darchis · 1 year ago
    Same for me. It is quite frustrating because it doesn't say which field is wrong and I tried many things before ending up here.
  • Giannii · 1 year ago
    It has been resolved. =)

    Giannii
    Community Manager
  • Gary Stiehr · 6 months ago
    Hi Giannii, I am experiencing this symptom as well. Has the resolution you put in place been reverted? I am trying to change the "Website URL".
  • Gary Stiehr · 6 months ago
    Giannii, I tried again and this is working for me now. I didn't do anything differently than before.
  • Giannii · 6 months ago
    Which page are you not able to save information on?

    Giannii
    DISQUS
    Community Manager
    help@disqus.com
    http://twitter.com/disqus
  • Gary Stiehr · 6 months ago
    I was on the Admin->Settings page.
  • mrredallen · 6 months ago
    hi. I am having this prob now too :(. Seems that it was happening 6 months ago, now tonight. hope you are looking into it. Thanks. Trying to set up my site for launch. thanks.
  • Gary Stiehr · 6 months ago
    mrredallen, I tried again and this is working for me now. I didn't do anything differently than before. You might want to give it another try as well.
  • Giannii · 6 months ago
    Which page are you not able to save information on?

    Giannii
    DISQUS
    Community Manager
    help@disqus.com
    http://twitter.com/disqus