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Disqus: The Official Blog - Disqus Comments: Translated in over 40 languages
The world won't stop spinning and I won't get innundated with email complaints. Although you might want to move Fred Wilson onto a dedicated server :-)
At least, you come out with a prompt status update and an apology including the word 'Sorry' (in bold).
Those guys from Twitter should take note.
Onwards and upwards !
=]
It's going to happen again in some form or another; the best you can do is be prepared (backups, redundancy, etc..) and make sure you're always designing with reliability and scalability in mind.
Keep up the good work!
=]
The first major downtime we had at my old old company, everything was hosted in the same facility, including email, and there was ZERO way to get the word out. Except to call people... which is what we had to do.
I learned that as long as you're really good about communicating... then people give you a break.
Andy is right; there's another problem-plagued company that should be taking note.
I've written about this at http://mrontemp.blogspot.com/2008/04/theres-sup...
Plus, who doesn't like free schwag?
How we do "dısqus comments" system translation TURKISH language
How we do "dısqus comments" system translation TURKISH language
keep it up
keep it up
under Languages.
Giannii
DISQUS
Community Manager
help@disqus.com
http://twitter.com/giannii
under Languages.
Giannii
DISQUS
Community Manager
giannii@disqus.com
http://twitter.com/giannii
under Languages.
Giannii
DISQUS
Community Manager
giannii@disqus.com
http://twitter.com/giannii